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Privacy Policy

Like every service operator, we also capture, process and use data as part of our service of offering travel services online via the internet (the “Service”). Protection of your personal data as a part of all the services we provide is very important to us. Therefore we gather, process and use your personal data exclusively in accordance with the applicable legal regulations.
In this privacy statement we explain how we handle your personal data as part of your use of our website.
The party responsible for data protection is Osa Group Ltd. (OsaBus), Saulgozu 27, k-5-9, Riga, LV-1055, Latvia (“OsaBus” or “we”) as well as those companies affiliated with OsaBus, to whom you have given the appropriate consent for the use of your personal data.
We reserve the right to adjust the content of this privacy statement from time to time. Therefore it is advisable to periodically review this privacy statement.

Data that we collect:

To make a reservation we ask you to provide us with personal details, such as, your name, company name, phone number, email address, user name, password, country of residence and your consents.

We require information about your arrival and place of stay to apply to the appropriate flight car and know where we need to deliver you.
We require your phone number and email address, in case of an emergency or any changes to your transfer, and also to confirm your booking.
We require your address to handle the transaction on your credit card and proof of identity, so that any possible fraud could be avoided.

To make a reservation we ask you to provide us with your trip details, such as, driving instructions, address, flight/ train/ bus number, hotel information, pick- up time, special requests, car preferences, etc.
We also collect the information about your trip, location data from the car that you are traveling with. All of our cars use GPS, we see the information about the route the car traveled during your transfer in case of misunderstanding.
We use cookies and other technology to keep track of your online interactions with our sites. We use third party vendor’s cookies, including Google, to track these interactions.
We also collect your feedback (with questionnaires, emails) to improve our services.
OsaBus will never store your credit card information. We always pass it directly over a secured connection to the payment service provider.

Why we need your personal data:

  1. We use your data to provide you with our services, to process your order and payment.
  2. We require your personal data to communicate with you.
  3. We use your browsing history at our site to show you ads based on your visits to our site (“re-marketing”) across the internet. We may use third party vendors to facilitate this.

Who gets the information:

OsaBus collects the information only to process your booking. When you make a reservation through OsaBus we can assure you that we do not sell, exchange, share or provide anyone else with your personal information.
The only case when we will hand over your personal information is to a law enforcement and other legal parties when prosecuting fraud and abuse.

Security and data protection

We follow strict security procedures at all times for the storage and disclosure of information that client provides us with in order to prevent any unauthorized access to personal information.
There are always risks related to personal data, OsaBus takes appropriate technical and organizational information security measures to always minimize and prevent such risks.

Your rights

The client has the right to check the information relating to him that we have collected.
By the law the client has the right to demand that false, unnecessary, deficient or outdated personal information have to be corrected or removed from OsaBus.com.
You can prevent content personalization and profiling by not signing into our service and by disabling cookies in the browser you use.
Please note these actions may prevent the site functioning as intended, and your user experience might suffer.

Your consent

By using OsaBus, you consent to the collection and use of this information by OsaBus.
If we decide to change the Privacy Policy at any time, we will post the changes on this very same page.
If any changes occur we will post them on this page to make you aware of this information.

Data transfer

Our service may be provided using resources and servers located in various countries around the world. Therefore, your personal data may be transferred across international borders outside the country where you use our services, including to countries outside the European Economic Area (EEA) that do not have laws providing specific protection for personal data or that have different legal rules on data protection, for example, the United States of America. In such cases we take steps to ensure that there is a legal basis for such a transfer and that adequate protection for your personal data is provided as required by applicable law, for example, by using standard agreements approved by relevant authorities (where necessary) and by requiring the use of other appropriate technical and organizational information security measures.

Cookies policy

  1. Cookies are small pieces of information. They are stored in your computer by your own browser.
  2. Our cookies will never contain personal information about you.
  3. They can be removed from your hard drive by changing your browsers settings.

Right of Access, Rectification, Deletion

You have the right at any time to receive information free of charge about your personal data stored with us. If your data is stored incorrectly or wrongly by us, we will gladly correct, block or delete it. Please inform us of any changes to your data immediately.
Please direct requests for information, questions, complaints or suggestions to the following ad-dress:
Osa Group Ltd. (OsaBus)
Saulgozu 27, k-5-9,
LV-1055, Riga
Latvia
Tel: + 371 27677007
Or via email: info@osabus.com
Riga, 2018

Privacy Policy
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